Digital Delivery and Refund Policy
All KeySolutions Sounds products are digital downloads. No physical items are shipped, and there are no shipping charges.
Try before you buy
We offer a 14-day software trial so you can evaluate compatibility and suitability before purchasing. Please use the trial before buying.
Refunds and duplicate purchases
Purchases are generally non-refundable. If you accidentally purchase the same product twice, contact our support team with both order numbers so we can verify and refund the duplicate purchase.
If you experience a technical problem, please contact support for assistance. This policy does not limit any rights or remedies you have under applicable consumer law.