Digital Delivery and Refund Policy

All KeySolutions Sounds products are digital downloads. No physical items are shipped, and there are no shipping charges.

Try before you buy

We offer a 14-day software trial so you can evaluate compatibility and suitability before purchasing. Please use the trial before buying.

Refunds and duplicate purchases

Purchases are generally non-refundable. If you accidentally purchase the same product twice, contact our support team with both order numbers so we can verify and refund the duplicate purchase.

If you experience a technical problem, please contact support for assistance. This policy does not limit any rights or remedies you have under applicable consumer law.

Contact support